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Case Officer

Accountable to:





General Manager

28 hours a week

The Ecology Centre, Kinghorn loch, Burntisland, UK

£28000 pro rata, 1-year fixed term that may be continued dependant on funding being secured.

The Ecology Centre offers a pension scheme

About the Role

The Case Officer will assist with the delivery of our No one left behind service agreement with Fife Council programmes aimed at enhancing well-being through volunteering.

Key Responsibilities

  • This role will be responsible for interacting with external agencies to assist with the recruitment of volunteers, including working closely with current funders and providing all reporting requirements.

  • This role requires a person with experience of working with people with additional support needs, age related barriers and complex behavioural issues.

  • Working closely with all members of our management team, you will be responsible for the evaluation of our volunteers including baseline studies.

  • This role may occasionally require a proportion of working outdoors in all weathers with our volunteers, to enable peer support opportunities.

  • The duties may vary from time to time at the discretion of the General Manager to satisfy the organisation’s needs.

Personal Qualities

Personal Qualities

  • Experience in the third sector including working with Fife based agencies,

  • Some knowledge of the current Scottish benefits system, and third sector funding would be useful but not essential, with an understanding approach to our volunteers’ situations,

  • Ability to work as part of a team,

  • Experience of the delivery of projects whose focus is on person centred approach,

  • Public speaking, networking, and digital media experience essential,

  • Previous experience of working with people with additional support needs,

  • Previous experience of evaluation and reporting.

Skills and Abilities

  • Good networking skills

  • Demonstrable strong time management skills and ability to effectively manage workload.

  • A values-driven approach

  • Excellent interpersonal skills and the ability to form collaborative partnerships

  • Ability to manage all aspects of a project in an effective and balanced manner

  • Strong communicator with both verbal and written communications skills of a consistently high standard.

  • Ability to work under pressure and meet deadlines Methodical and organised in the approach to work, with strong attention to detail.

  • Ability to recognise own limitations and those associated with the post.

  • Ability to problem solve and to use initiative.

Qualifications and Knowledge

  • A strong understanding of both community and personal development,

  • Willingness to enhance own knowledge and undertake further training as necessary,

  • Appreciation of the link between sense of place and well-being,

  • Personal Qualities,

  • Commitment to personal development,

  • Leadership qualities and a desire to bring out the best in people,

  • Ability to prioritise and cope under pressure,

  • Ability to produce work of a consistently high standard,

  • Ability to recognise personal/professional boundaries at all times.

Other Requirements 

  • IT Literate, including knowledge of Microsoft applications,

  • The post may require some evening and weekend work, which time off in lieu will be available,

  • PVG will be required and provided to work with young people and vulnerable adults,

  • Driving licence would be advantageous.

How to apply:

Application closing date is Monday the 8th July. All applications must include a cover letter and CV. All applications to be sent to the Ecology Centre's General Manager, Donna McArdle.

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